Professional Summary

Accomplished manufacturing supervisor with extensive experience in complex production operations, equipment management, and team leadership. Proven track record of optimizing production processes, maintaining quality standards, and leading cross-functional teams in fast-paced manufacturing environments. Strong technical background in IT systems, coupled with hands-on expertise in industrial equipment operation and maintenance. Known for rapid learning ability, a goal-focused approach, and the capability to balance strategic objectives with day-to-day operational excellence.

Automation & AI Operations

I build automations and direct AI employees that run real operations. This website is built, managed, monitored, and updated by AI under my direction, and my business, Q Perfect Design, has an AI employee named Mark who handles prospect research, outreach, and scheduling. My automation work spans Python scripting, scheduled pipelines for daily video production, publishing, and site maintenance, continuous monitoring, and AI-assisted development. I design the workflows, set the rules and standards, and review the output.

Professional Experience

Shift Manager — Earth Breeze, Harrodsburg, KY (April 2025 – April 2026)

Advanced through three roles at Earth Breeze: Operator, then Team Leader, then Shift Manager.

• Supervise drum dryer operations and provide technical guidance to production personnel on equipment optimization and troubleshooting.
• Coordinate complex production schedules involving PVA systems, mixing tanks, and cutting and packaging lines.
• Monitor and adjust temperature-controlled processes to maintain optimal viscosity and product quality standards.
• Provide hands-on training and mentorship on equipment operation, safety protocols, and quality control.
• Collaborate with management on process improvements and efficiency initiatives.

• Managed 12-hour night shift operations (6 PM – 6 AM) for a laundry detergent sheet manufacturing facility.
• Supervised the production team, ensuring daily production targets and strict quality standards.
• Handled personnel management including disciplinary actions, performance evaluations, and conflict resolution.
• Maintained operational documentation and shift reports.
• Coordinated equipment maintenance and troubleshot mechanical issues with drum dryers, mixing systems, and packaging equipment.
• Implemented safety protocols and conducted incident investigations.

Owner and Operator — Q Perfect Design and Hosting, Harrodsburg, KY (April 2012 – March 2023)

• Founded and operated a web hosting business, providing custom website design, development, and hosting services to small business clients.

Night Auditor / Assistant General Manager — TownePlace Suites Marriott Hotel, Lexington, KY (May 2021 – June 2022)

• Served as night manager overseeing all hotel operations during the overnight shift.
• Performed night audit functions including financial reporting, system reconciliation, and management report generation.
• Trained for and performed Assistant General Manager duties including staff scheduling, inventory management, and guest relations.
• Gained proficiency in FOSSE, M3, Quore, and other hospitality management systems.
• Cross-trained in all hotel departments including front desk, housekeeping, and maintenance.

Night Auditor — Fairfield Inn & Suites, Lexington, KY (June 2022 – March 2023)

• Performed night audit procedures including financial reconciliation, guest services, and property security oversight.

Production Operator — TG Kentucky LLC, Lexington, KY (June 2017 – August 2019)

• Led Lexus grille assembly line operations, consistently achieving 2–3x production output compared to other shifts.
• Maintained top-tier quality standards, becoming the go-to operator for quality-critical production runs.
• Supervised one assistant while managing assembly line workflow and quality control processes.

Forklift Operator / Warehouse Lead — Montaplast of North America, Inc., Frankfort, KY (June 2012 – August 2016)

• Operated forklifts and farm tractors across multiple warehouse locations, managing loading and unloading operations, order fulfillment, and inventory logistics.

Driver / Operator — Uber, Lyft & DoorDash, Lexington, KY (January 2018 – July 2025)

• Provided passenger transportation and food delivery services, managing route planning, order accuracy, and customer service, with a focus on safety, punctuality, and customer experience.

Sales Representative — Kirby Corporation (May 2010 – June 2011)

Conducted product demonstrations and achieved consistent sales performance.

Operations Specialist — Affiliated Computer Services (June 2008 – January 2010)

Provided customer service and technical support; developed an internal software tool adopted company-wide for improved customer service delivery.

Quality Control Inspector — Sexton Enterprises (May 2006 – June 2008)

Inspected automotive parts for compliance with manufacturing specifications.

Education

Associate of Applied Science in AI Software Engineering — Maestro University. Currently enrolled; expected graduation May 30, 2027.

Associate’s Degree studies, Business Management — Hotel and Event Management — Eastern Gateway Community College, Steubenville, OH.

Additional coursework in Business Management and Cyber Security: Eastern Gateway Community College, Colorado Technical University, University of Advancing Technology, and University of Phoenix.

Core Competencies

Management & Leadership: Team leadership · Shift management · Personnel management · Conflict resolution · Performance management · Training & mentoring · Project timeline management

Manufacturing & Operations: Production management · Equipment operation (drum dryers, PVA systems, mixing tanks) · Quality control · Process optimization · Safety compliance · Forklift operation (certified) · Warehouse management · Lean management · Mechanical knowledge

Technical & IT: Linux (Ubuntu) · Windows · Network security · Server management · WordPress · PHP · Python · MySQL · Shell scripting · IT support · Cybersecurity

Business & Hospitality: Hotel management · Night audit · Financial analysis · P&L interpretation · Cost control · Budgeting · Customer and guest services · POS systems

Trade & Practical: Electrical systems · Carpentry · Plumbing · Drywall · Hand and power tools · Construction

Automation & AI Operations: Workflow automation · Python scripting · Scheduled pipelines · Monitoring & alerting · Directing AI employees · AI-assisted development

Certifications & Licenses

Heartsaver First Aid CPR AED Certification — American Heart Association (valid through August 2027).

Forklift Certification.

Professional Assessments

Rated Proficient on Indeed Skills Assessments, including: General Manager (Hospitality); Front Desk Agent (Hotel); Basic Computer Skills; Mechanical Knowledge; Delivery Driver; Work Style: Reliability; Project Timeline Management; Customer Focus & Orientation; Verbal Communication; Sales Skills.

Honors & Recognition

Phi Theta Kappa Honor Society — Member in Good Standing. Inducted into the Alpha Omicron Nu Chapter at Eastern Gateway Community College in 2020, among the top 10% of students.

Read the Phi Theta Kappa letter of recommendation (PDF)

Additional Experience

Flight: has flown and logged flight hours — experience flying small high fixed-wing aircraft.

Woodworking and home remodeling, including handyman work in plumbing and electrical.